Don’t waste another minute fighting network issues. The PRocare
Program reduces downtime through availability monitoring and immediate
remediation, and improves availability through a rigorous proactive incident
avoidance program. Through our Prowatch®
monitoring system we collect and analyze performance and event data. Our
technicians spend time at your location, maintaining your systems and
help you attain the highest level of network availability.
Services Provided:
· Availability and Performance monitoring
· Performance and Predictive failure monitoring
· Scheduled onsite technician time for proactive maintenance, add/move/change,
user education
· Proactive remote maintenance
· Predictable IT spending patterns
Benefits:
· Predictable IT spending through equalized monthly payments
· Increased incident avoidance and uptime
· Minimal disruption through scheduled on-site and remote support
(after hours if required)
· Priority service over non-contract customers
The IT Pro’s Pro Care Program can address your critical
business needs by:
· Giving you peace of mind: Let us be your network
watchdog, enabling you to focus on your core business activities
· Enabling business continuity by proactively
detecting and resolving issues BEFORE they happen through scheduled on-site
and remote preventative network maintenance designed to keep your network
operating as efficiently as possible
· Safeguarding the integrity of your data by providing
regular checkups that work to ensure that patches and antivirus updates
for your network have been completed
· Saving you money: We can remotely repair issues
to help reduce billing time
· Stabilizing your IT spending: Through our proactive
approach, we will remove ‘emergency service call’ from your
vocabulary and help to create more predictable IT spending patterns
· Providing you with a wealth of IT expertise and experience:
At The IT Pro, we have a team of qualified and knowledgeable IT professionals
all focused on helping your business be successful and profitable
An IT Partner not Provider
How often have you had to call your service provider about a network issue
and then wait for them to dispatch a technician?
That technician had to determine the source of the issue and determine
if they had the parts required to resolve your issue. That was all time
lost in diagnosis, travel and actual repair.
We can reduce the amount of issues that you endure. We’ll have technicians
looking after your network to deal with issues BEFORE they affect your
productivity. The I.T. Pro's Proactive programs addresses your IT needs
by:
· Detecting and resolving issues before they happen
· Remotely repairing the issues to reduce billing time
· Providing scheduled on-site and remote preventative maintenance
on your network to ensure it is operating as efficiently as possible.
